Rikki Mawad

Conflict Resolver, Facilitator & Leadership Coach

Conflict Resolver, Facilitator & Leadership Coach

Transforming Conflict.
Amplifying Purpose.
Elevating Leadership.
Services Overview

Growing Clarity, Connection & Performance

Transform the way you and your organisation navigate difficult conversations and complex challenges with expert advice and interventions that grow choice, confidence, collaboration and better outcomes for all.

From conflict in crisis to conflict in context – we help you navigate the tough moments and build lasting capability.

Our approach is to deliver engaging and impactful support – whether it’s for one day, or over the course of a year, we work with you to design the process that best meets your needs.

Conflict Resolution & Mediation

We work with you to find ways to navigate conflict productively. Whether you are seeking a mediation, culture review, restorative meeting or conflict competency training, we offer bespoke interventions for individuals, teams and organisations.

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Leadership Development

We work with executives, managers and leaders at all levels to promote growth, performance and to help them thrive. Our tailored coaching packages include performance reviews, 360s, DiSC profiling as well as leadership and conflict coaching.

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Workshop & Group Facilitation

We love bringing people together - whether it is to navigate complex challenges, align perspectives, set strategy or simply build connections.

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Testimonials

What they say about us

Hear from a wonderful group of clients and collaborators who’ve been so open and trusting to use our services, including a diverse range of government, private, community and not-for-profit organisations from all over Australia.

Tasmanian Symphony Orchestra

I could not recommend Rikki more highly for any facilitation or group work. Her ability to build rapport and trust quickly is second to none and each member of the group is supported to participate. Rikki is a profoundly good listener. All members feel heard, validated and Rikki’s suite of skills ensures that group work stays focused on the task at hand without losing sight of the component parts.
Caroline Sharpen
CEO

Tasmanian Community Fund

Rikki is an accomplished facilitator who uses her expertise to enable full and open discussion, future focus and a clear understanding of the process. Rikki is strategic, friendly, approachable, professional and when needed, decisive making the facilitation process easy for participants whilst challenging them to think outside of the usual box. Rikki has a broad range of experience and knowledge, and she brings this to her facilitation practice by enabling her to share stories and experiences to provide discussion points and examples to aid discussion.
Lola Cowle
CEO

Department of Communities

Rikki’s professionalism, broad expertise, and ability to provide an adaptive and effective service is the reason we continue to engage her for the purpose of undertaking work as a mediator, conflict resolution consultant and team building facilitator. Rikki’s ability to problem solve, think creatively and approach matters in a calm, considered and warm manner, allow her to negotiate and navigate positive outcomes for individuals and teams. I would highly recommend her services.
Ruby Dennison
Former HR Partner

Theatre Royal

The whole experience has had a huge impact. There is a noticeable commitment to strengthening interpersonal relationships, and mindfulness in approaches to communication and collaboration. Everyone in our team has commented on how valuable their time with Rikki has been, providing an opportunity for reflection and growth that we rarely get in the day-to-day grind.
Simon Wellington
Former CEO

Hobart City Council

Rikki Mawad was incredibly skilled at providing high level strategic communications advice for the City of Hobart. Rikki also facilitated potentially difficult discussions in a considered and constructive way, with a wide range of stakeholders. Rikki is a great asset to any engagement process.
Kat Panjari
Former Intergovernmental Relations Lead

Climate Council of Australia

Rikki is a genuine superstar; razor sharp with a strong work ethic and a genuine desire for best practice. She transformed our initially broad brief into a detailed analysis and work plan that exceeded our expectations.
Dinah Arndt

Hobart City Council

Rikki Mawad was the magic to deliver the Hobart Climate Assembly. This was a complex event involving diverse people and opinions. Rikki’s adept facilitation, care for each person and endless energy ensured this event exceeded our dreams. It wasn’t easy. Rikki deftly defused conflict, navigated complexity, and created a safe and productive space for all voices to be heard. Rikki is an invaluable asset to facilitating change with the community or within an organisation.
Jessica Robbins
Climate Futures Lead

Synectic Group

I had the pleasure of engaging Rikki to facilitate a DiSC session for our entire firm last year. Rikki's expertise and engaging delivery made the session both informative and enjoyable. Rikki skillfully guided us through the DiSC model, helping us understand our own behavioural preferences and how to effectively communicate and collaborate with others. Rikki's professionalism was evident throughout the preparation and execution of the session, making the entire process seamless. I highly recommend Rikki Mawad for any organisation looking to enhance their team's communication and collaboration skills.
Claire Connelly
Principal, Assurance & Advisory

Emerging Community Leaders Program

Rikki took me on a journey of discovering my values, learning to be vulnerable and authentic, and to dare to dream! Then she gave me all the tools I needed to go chase my dreams! The leadership skills from the emerging leadership program, the communication and confident negotiation skills through coaching, and the ongoing mentoring and networking led me to tremendous growth in both my personal life and my career!
Rebecca Burke
Graduate
She is a profoundly good listener who makes everyone feel heard.
Rikki has an incredible capacity to inspire the system changes needed.
Rikki’s insight, warmth, and professionalism make even the toughest conversations productive.
She is razor-sharp, deeply compassionate, and a true professional.
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What to expect

Transforming Conflict into Connection & Performance into Purpose

We take a thoughtful, people-centered approach to bring clarity to complexity, strengthen relationships, and create lasting solutions.

Whether supporting conflict resolution, leadership development, or important conversations, our work is built on trust, collaboration, and meaningful progress.

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Get in touch

Let’s start a conversation

Through a thoughtful discovery process, we’ll take the time to understand your context, define your goals, and shape a path forward – meeting you and your people where you are and guiding you toward meaningful, lasting transformation.

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Facilitating conversations & creating connections for positive change

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